RAIN CITY CIGAR — PRIVACY POLICY

Effective Date: November 24, 2025

PRIVACY NOTICE SCOPE

Welcome! The Rain City Cigar Privacy Notice (“Notice”) applies to your use of any online services (including websites, applications, or digital platforms) that post a link to this Notice (“Service”), regardless of how you access or use the Service. It also describes how Rain City Cigar handles Personal Information collected offline.

This Privacy Notice is mobile-friendly and designed for readability on all devices. Please review the entire Notice carefully before using the Service.

Rain City Cigar’s online and in-store services are intended only for adults age twenty-one (21) or older. We do not knowingly collect or sell Personal Information of minors.

1. INFORMATION WE COLLECT AND USE

Rain City Cigar (“Company,” “we,” “our”) collects information from you in three ways:

a. Information You Provide

We may collect Personal Information you submit when you:

• Create an account
• Subscribe to emails or SMS alerts
• Join our Rain City Cigar Loyalty Program
• Participate in a promotion
• Confirm your age (21+)
• Communicate with us online or in-store
• Make purchases online or in-store
• Upload User-Generated Content (“UGC”)

Examples of Personal Information we may collect:

Account Creation & Verification (21+ Required)

• Full name
• Home/postal address
• Email address
• Phone number
• Date of birth
• Age verification details
• Preferred store location
• Password/username
• IP address

Communications & Transactions

• Billing address
• Shipping address
• Payment information (credit/debit card details)
• Purchase history
• Cart activity
• Customer service interactions

Marketing & Personalization

• Purchasing tendencies
• Geolocation (approximate, via IP)
• Ages, preferences, and behavior
• Social media identifiers (if connected)

Loyalty Program
If you join the Rain City Cigar Loyalty Program, we may also collect:

• Name
• Email
• Phone number
• Date of birth
• Mailing address
• Purchase history
• Preferred store
• Rewards/points activity

We may de-identify Personal Information so it can no longer be linked to you. De-identified information is not Personal Information and may be used or shared without restriction unless prohibited by law.

b. Information Collected Automatically

When you use our Service, Rain City Cigar, its service providers, and/or third-party tools automatically collect certain “Usage Information,” including:

• IP address
• Device identifiers
• Browser type
• Operating system
• Referral URLs
• Pages viewed
• Time stamps
• Interactions with our website or digital ads
• Device information (mobile/desktop)

Tracking Technologies include:

• Cookies
• Web beacons (tracking pixels)
• Embedded scripts
• Device fingerprinting
• Device recognition technologies
• In-app tracking tools
• Location-identifying technologies (general location via IP; precise only if enabled)

We use this information for:

• Improving online experience
• Personalizing content
• “Back-in-stock” and cart reminders (if opted into SMS alerts)
• Running analytics
• Debugging / resolving technical issues
• Protecting security

c. Information Collected From Other Sources

We may receive information about you from:

• Service providers
• Third-party platforms
• Social media services
• Advertising partners
• Payment processors

This may include:

• Name
• Email address
• Phone number
• Social media handles
• Device information
• Age verification responses
• Chat logs
• Location (approximate)

d. Third-Party Services, Social Features, Advertising & Analytics

Third-Party Services
Our site may link to or integrate with external services we do not control (e.g., social media platforms). Their privacy policies apply to their handling of your information.

Social Features
If you connect your Facebook, Google, or other accounts to our Service, or share Rain City Cigar content, both we and the third-party may access certain shared information.

Interest-Based Advertising
Rain City Cigar may work with advertising and analytics partners to provide relevant ads on our website and across other websites. This may include:

• Retargeting
• Interest-based advertising
• Cross-device matching

Analytics
We may use Google Analytics, Adobe Analytics, or similar tools.

e. Other Uses of Information

We may also use your information for:

• Service improvements
• Personalizing content and offers
• Security and fraud prevention
• Legal compliance (including FDA tobacco regulations)
• Age verification
• Processing your requests
• Protecting the safety of customers and staff

2. INFORMATION WE SHARE WITH THIRD PARTIES

We may share Personal Information with:

Affiliates

To support daily business operations and product fulfillment.

Service Providers

Companies who help provide services such as:

• Payment processing
• Shipping
• Customer support
• Analytics
• Marketing tools
• SMS and email providers
• Age-verification tools
• Website hosting

These partners may only use data as necessary to perform their services.

Marketing Partners

Only with your consent or participation (e.g., targeted ads, SMS offers).

Legal Obligations

We may disclose data when required by:

• Law enforcement
• FDA
• Government authorities
• Court orders
• Regulatory agencies

Corporate Transactions

Information may be transferred during:

• Mergers
• Acquisitions
• Sale of assets
• Business restructuring

User-Generated Content

Any Personal Information you disclose publicly (e.g., reviews, posts) becomes public.

3. DATA SECURITY & MONITORING

We take reasonable measures to protect Personal Information from:

• Unauthorized access
• Misuse
• Loss
• Alteration

However, no system is 100% secure.

We may monitor use of the Service to:

• Detect fraud
• Prevent misuse
• Ensure compliance with Terms
• Protect Rain City Cigar and customers

If you do not consent to monitoring, do not use the Service.

4. CHOICES: TRACKING, SELLING & COMMUNICATIONS OPTIONS

a. Cookies & Tracking Technologies

You may disable certain cookies in your browser, but some features may not work.

b. “Do Not Track” Signals

We currently do not respond to DNT signals.

c. Analytics & Advertising Choices

Opt-out options include:

• Google Analytics Opt-Out
• DAA: www.aboutads.info/c
• NAI: www.networkadvertising.org/choices

d. Communications

You may opt out of promotional emails at any time.
We may still send transactional or account-related messages.

5. INTERNATIONAL TRANSFER

Rain City Cigar is U.S.-based.
If you access the Service from outside the U.S., your information will be processed and stored in the U.S.

6. REQUIRED DISCLOSURES

We comply with applicable U.S. state privacy laws, including:

• California Consumer Privacy Act (CCPA / CPRA)
• Texas Data Privacy and Security Act
• Maryland Consumer Privacy Act (effective Oct 2025)
• Other state-level privacy frameworks

You may have rights such as:

• Right to Know
• Right to Access
• Right to Correct
• Right to Delete
• Right to Opt-Out of Sale/Sharing
• Right to Non-Discrimination
• Right to Appeal

You may exercise rights through:

info@raincitycigar.com

Identity verification may be required.

7. LOYALTY PROGRAM — Rain City Rewards

Rain City Cigar offers a voluntary loyalty program (“Rain City Rewards”).

By enrolling, you may provide:

• Name
• Email
• Phone number
• Date of birth (21+ verification)
• Purchase history
• Preferred location

We treat loyalty program benefits as a financial incentive.
You may withdraw at any time by contacting us.

8. CHILDREN’S PRIVACY (21+ ONLY)

Rain City Cigar is for adults 21+ only.
We do not knowingly collect data from individuals under 21.

To report suspected under-age use, contact:

info@raincitycigar.com

9. RETENTION OF PERSONAL INFORMATION

We retain Personal Information only for as long as necessary to:

• Provide services
• Maintain accounts
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Retention times depend on data type and legal requirements.

10. CHANGES TO THIS PRIVACY NOTICE

We may update this Notice at any time.
Your continued use of the Service means you accept the update.

11. CONTACT RAIN CITY CIGAR

If you have questions, concerns, or requests, contact us:

info@raincitycigar.com

Rain City Cigar

1830 130th Ave NE, Suite 3

Bellevue, WA 98004